WHY SUPERVISORS NEED GOOD LEADERSHIP SKILLSWHY SUPERVISORS NEED GOOD LEADERSHIP SKILLS
Why do supervisors need to be good leaders?
Your business relies on its supervisors to fulfil many roles, including:
• Designing job roles and specifications
• Hiring the right employees for these roles
• Training employees to do their best
• Leading employees
• Managing their performance
• Creating and leading teams
• Fostering a positive work environment
To help your supervisors perform their many duties to the best of their abilities, they need to learn essential management skills. Your supervisors are your key contact points with your employees – and failure to develop them will have detrimental consequences to your business as a whole.
Think of it like this: your supervisor is tasked with finding the right employee to work in the front of the store. Your supervisor needs to interview potential employees, identify a shortlist of the best candidates, and make a decision regarding the best fit for the job. Hiring employees is not a ‘gut-feel’ approach – your supervisor needs to have the necessary HR skills to make an informed decision. Otherwise, you have an employee who is not the right fit for the job – and your business will suffer.